Protecting the privacy of our youngest users is fundamental to our mission and business. We are committed to the following principles to protect children’s personal information:
INFORMATION WE COLLECT
Information You Provide Us:
When you create an account for your child, we’ll ask for personal information about them, like their name, date of birth, gender, height and weight. You or your child may choose to share certain additional information with us.
Information We Collect From Your Child’s Use Of Our Services:
Your child’s LaceClips device collects data to track their activity during the day. This includes their steps, sleep, active minutes, and more. When their devices sync with a LaceClips app, data on their device is transferred to our servers. LaceClips does not collect location tracking data from your child.
When your child accesses his or her account through the LaceClips app, we automatically collect and store information about account connectivity such as IP addresses, browser type, language, operating system, and app and mobile device information (including cookie and application identifiers).
HOW WE USE THE INFORMATION WE COLLECT
We use the information in the following ways: to provide, personalize, and improve our services, authenticate users’ identities, to track activities and exercise, and to provide customer support. We also use the data we collect for internal purposes such as troubleshooting, protecting against errors, data analysis and testing, to develop new features and services, and to promote the safety and security of LaceClips.
We also use the information we collect to help children connect with other, guardian-approved LaceClips users who are displayed within the family account.
HOW YOUR CHILD’S INFORMATION IS SHARED
With Your Child’s Laceclips Connections:
Your child’s username, name, activity, and picture are shared with approved connections in the family account.
Information we collect may be shared outside of LaceClips in limited circumstances. We do not share personal information with companies, organizations, and individuals outside of LaceClips unless one of the following applies:
For External Processing:
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and subject to other appropriate confidentiality and security measures.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give you notice before transferring any personal information to a new entity.
For Legal Reasons:
We may disclose information to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
HOW TO ACCESS AND DELETE PERSONAL INFORMATION
As a parent or legal guardian, you have control of any child’s account within your family account. Once you have signed in to your LaceClips account, verified your email address, and created a family account you can create an account for your child. You can view your child’s complete account at any time through your family account.
If at any time you wish to stop further collection or use of your child's information, you can delete your child’s account by either (1) contacting our Customer Support, or (2) deleting your child from the family account and confirming your intent to delete the account in the email we send you.
WHAT HAPPENS WHEN YOUR CHILD TURNS 13
When your child turns thirteen (13) (or any higher minimum age required for the creation of a LaceClips account without parental consent in your country), he or she will be eligible to independently manage his or her account. If your child chooses to manage his or her LaceClips account, you will no longer have access to, or be able to exercise control over it through your LaceClips account.